Creative Cling (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Personal Information We Collect
We may collect personal information including, but not limited to:
• Name
• Email address
• Postal address
• Phone number
• Order and payment details
• Information you provide when contacting us
• Technical data such as IP address, browser type, and device information
We only collect information that is reasonably necessary to operate our business and provide our products and services.
How We Collect Personal Information
Personal information is collected when you:
• Place an order through our website
• Create an account (if applicable)
• Contact us via email or contact forms
• Subscribe to our newsletter
• Interact with our website (cookies and analytics)
How We Use Your Information
We use your personal information to:
• Process and fulfil orders
• Communicate with you about your purchase
• Provide customer support
• Improve our website and services
• Send updates or promotional communications (where you have opted in)
• Meet legal and regulatory requirements
Disclosure of Personal Information
We may disclose your personal information to trusted third parties where necessary, including:
• Payment processors
• Shipping and delivery providers
• Website hosting and e-commerce service providers (such as BigCommerce)
• Analytics and marketing tools
We do not sell or rent your personal information to third parties.
Storage and Security of Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Personal information is stored securely using industry-standard safeguards. However, no method of transmission over the internet is completely secure.
Cookies and Analytics
Our website may use cookies and similar technologies to:
• Improve user experience
• Analyse website traffic
• Remember preferences
You can disable cookies in your browser settings, however this may affect website functionality.
Access and Correction
You may request access to the personal information we hold about you, or request corrections if you believe it is inaccurate, out of date, or incomplete.
Requests can be made by contacting us using the details below.
Marketing Communications
You may opt out of receiving promotional communications from us at any time by:
• Using the unsubscribe link in emails, or
• Contacting us directly
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Creative Cling
Email: info@creativecling.com.au